CTI Group Announces Proteus Enterprise 6.0 Communication Management Solution

New version of telecom expense management solution simplifies installation, allows for organizational importing and has updated brands and user interface

CTI Group (Holdings) Inc., a leading provider of integrated communication management solutions, announces the release of Proteus Enterprise 6.0. Following extensive market research, partner input and customer feedback, CTI Group has enhanced its already powerful integrated communication management solution to better fill the needs of its customers.

Proteus is an easy-to-use expense management solution that provides access to the data enterprises need to securely manage communication traffic, including wireless, wireline, VoIP, IP and e-Mail activity. Real-time convergence of this key business intelligence delivers a comprehensive and condensed view of an organization’s communications usage, productivity and efficiency.

Proteus Enterprise 6.0 enables telecommunications expense management, cost allocation and auditing; helping enterprises to drive new efficiencies into common business processes. From a telecom management perspective, Proteus monitors quality of service, validates provider service level agreements, verifies invoices, and increases security by reducing unauthorized, abusive or fraudulent network usage. Proteus Enterprise 6.0’s feature enhancements include:

• Simplified Installation – software and hardware are pre-configured by CTI technicians for each individual client environment. This reduces the complexity of installation and configuration for the client and streamlines the process.
• Automated Import of Organizational Structure – Proteus software now allows the end user to import their organizational structures automatically from MS Active Directory, LDAP or CSV formats.  This removes manual processes for building and maintaining organizational structures on both the switch and in the Proteus software.
• Enhanced User Interface - Proteus Enterprise V6 offers a new and improved user experience with a crisp and clear design that is simple to learn and easy to use.  
  

“We are very excited to be able to deliver the new version of Proteus to our expansive customer base,” said Kevin Mulvey, director of North American Sales for CTI Group. “Since our North American launch of Proteus Enterprise in 2005, we have found an overwhelming need for this type of management solution in practically every type of business. From Government agencies to school systems, Proteus Enterprise 6.0 offers its customers a demonstrable ROI in less than 4 months.”

“Not only will this version simplify installation, but the power of this solution is unbelievable, said Mulvey. “Using only a fraction of its total capabilities, Proteus Enterprise 6.0 has successfully helped one  major international bank view and manage the telecomm activity of more than 500 sites that generate 650,000 telephone calls each day.”

For more information about Proteus Enterprise V6 or CTI Group’s additional products, visit www.ctigroup.com or call 1-317-262-2223