Architecture

In order to meet the business customer’s demand for a secure, feature rich and flexible recording device, SmartRecord IP was developed to integrate with a variety of different softswitch providers to enable hosted call recording. Each softswitch offers unique capabilities in the VoIP market; therefore each SmartRecord IP interface must be individually customized.

For more information about how SmartRecord IP integrates with different softswitch providers, access the links below:

BroadSoft
GENBAND
Natural Convergence
Asterisk
MetaSwitch

Features and functionality vary by softswitch provider.