CTI Group Steps into the Software as a Service (SaaS)
Arena with SmartRecord IP

INDIANAPOLIS, IN -  MAY 6, 2008 CTI Group, a leading industry developer of wireless and VoIP recording, analysis and invoice management applications, announces the launch of a new pay-per-use call recording service. This new model offers their traditional VoIP call recording product, SmartRecord IP, as Software as a Service (SaaS). The pay-per-use model is designed to assist both enterprise and service provider customers in slowly acclimating to call recording without the burden of a high initial capital investment.

The service offers a transitional strategy to service providers and enterprise customers reluctant or unable to invest in call recording technology. In providing hosted services, CTI Group can easily provision SmartRecord IP for both legacy phone systems as well as new VoIP phone systems. Once provisioned, the call recording is billed by per minute of use. The customer buys a block of minutes and all of their usage is covered until they go over those minutes.

Pay-per-use allows the service provider to see immediate increases in ARPU while requiring no commitments or porting of numbers. With the recent downturn in the economy, many service providers are searching for immediate revenue opportunities that require no upfront capital investment. With CTI Group’s new pay-per-use service, service providers can offer a complete call recording solution easily and cost effectively.

“Our new “pay-per-use” option delivers vital voice recording service to business customers under an innovative program that creates new revenue generation and commission opportunities for our service provider and agent partners.” Bill Miller, Chief Operating Officer, CTI Group.

In accordance with CTI Group’s commitment to partner relationships, pay-per-use call recording offers a complete channel marketing package. There is a channel marketing hierarchy feature designed within the pay-per-use software so that the pages of the call recording software can be specifically designed to reflect the images and branding of our partners, as needed. Additionally, CTI Group offers white labeled channel packaging for all of our partners and agents.

“CTI Group has proven industry leading VoIP call recording technology. We wanted to provide our customers with an option that will make their entrance into the VoIP space an easier and more cost-effective transition.” John Birbeck, CEO, CTI Group.

To learn more about how your organization can benefit by using CTI Group’s call recording product, call us at 877-284-5669 or email us at moreinfo@ctigroup.com.