Our Customers

The very nature of our product suite makes it the perfect contender for channel sales and marketing. We work with service providers, Value Added Resellers (VARs) and end users to help support their eBilling & analysis, call management and call recording needs. Our relationships with each of our channel partners is very important to us as we believe that all of these avenues to market are crucial to our success.

Service Providers
Legacy, VoIP and cable providers alike, are continually looking for new and creative ways to differentiate their offerings from their competition. At CTI Group, we provide the most robust and feature-rich eBilling & analysis, VoIP and mobile telephony solutions available in the marketplace today. Our eBilling & analysis solutions enable service providers to reduce customer service costs by providing detailed online and paper billing solutions. Our eBilling & analysis solutions provide cost saving opportunities as well as non-cost related differentiators.

Our service provider partners enjoy feature-rich telephony applications that can help them to provide the most comprehensive, user-friendly feature offering package to their customers. Our VoIP call recording and call management products are the most user-friendly, cutting edge solutions available on the market. Our VoIP applications require no packet capturing and therefore are infinitely scalable and geographically redundant. With no packet capturing and greater flexibility, our VoIP solutions are a step above the rest. Service providers use CTI Group’s EIM solutions, call recording and call management features to set themselves apart from their competition.

VARs 
At CTI Group, we work very closely with VARs to provide them with the features and applications that the end customer requires. We work closely with VARs specializing in customer-based premise equipment (PBX) and virtual PBX software to provide call management, call accounting and call recording to the market. These VARs can offer our robust applications as a part of their product offering to provide the tools their customers require. 

End Users
End users rely on our software applications to monitor and manage communications traffic and expenses. Our call management, call accounting and call recording solutions assist end users in allocating expenses to budget accounts, separating business calls from personal calls and monitoring employee productivity and performance. Our product suite offers solutions to help end users manage and reduce costs, improve productivity and ensure the highest quality of service.

For more information about CTI Group's products, customers and partners click here to contact us today!