Proteus Trader - Telemanagement for investment banks and trading companies

With ever changing financial markets and demands, it is imperative that financial institutions have absolute clarity and control of every facet of their business. Proteus Trader is a sophisticated call management solution that offers managers a strategic tool with which to monitor and save costs, verify usage, increase productivity and guard against fraudulent use. Designed specifically for investment banks and trading companies, Proteus Trader simultaneously monitors voice activity across trading platforms, PBX systems, private-wires, IP links and PSTN connections, delivering vital real-time statistics to the business. Proteus Trader is capable of collecting call data from multiple countries in real-time or on a scheduled basis, and costing calls using multiple carriers and currencies. Proteus Trader effortlessly scales from small to global sized financial institutions, and combines trading platform and PBX traffic for single-view reporting. (Providing telemanagement for large providers like BT and IPC.)

Whether you are head of desk, IT manager, accountant, department head or support personnel, Proteus Trader’s secure user access and associated dashboard information delivers value and visibility across the business.

Private-Wire Inventory
Immediate savings can occur by identifying unused and under-utilized private-wires. Research has shown that on average 12% of an organization’s private-wires actually have zero utilization and 15% of private-wire contracts are above current market costs. Proteus Trader’s inventory removes the mystery and complexity of private-wire management. Simple to build, understand and keep current, the inventory ensures complete visibility of private-wires by taking the effort out of managing them.

• Allocation of costs by private-wire usage to traders
• Automatic notification of line renewal dates
• User defined fields
• Standard reports include Private-Wire Cost by Usage and Private-Wire Usage by trader  

Proteus Trader Connectivity

Telemanagement Application Benefits

• Sophisticated web browser based, dashboard-style interface with drill-down reporting
• Highly granular access policies, defined and limited by the system administrator, allowing secure access from any point
• Unlimited secure users
• Highly scalable
• Global solution supporting multiple currencies
• Real-time statistics on exact trader activity, most and least active traders by day of the week, etc.
• Trends in trader activity
• Circuit and device utilization by trader
• Exact clarification of true cost to traders in the event of charge back
• Usage and response times
• Exact cost allocation and carrier comparison
• Performance indicators
• Visibility of inbound and outbound contact with key clients
• Pro-actively alerts against fraudulent use
• Pro-actively alerts against down/interrupted services
• Notification of unusual trends in trader activity
• Call Cost Mapper - an optional add-on module that allocates a call's cost, when routed via an associated PBX back to its originating turret