Electronic Bill Presentment & Payment with Analysis 5

Analysis is a fast, intuitive bill analysis tool offered by service providers to improve customer self service and lower billing costs. Analysis is a carrier grade software application supporting revenue collection targets for tier 1 and tier 2 global service providers.

The Analysis electronic bill presentment & payment (EBPP) system is a feature rich, online analytics application that empowers end user customers from SMEs to multi-national businesses to produce billing reports they need to manage communications expenditures.

"CTI Group's Analysis solution has proven to be a key differentiator and instrumental in securing high-profile, new business customers." Verizon Business

Analysis Electronic Bill Presentment & Payment Service Provider Benefits

• Reduce bill production and distribution costs with a more environmentally friendly solution
• Measurable return on investment (typical breakeven within 12 months)
• Reduce requests for specialized reports
• Increase customer satisfaction and reduce churn
• Complete outsourced solution for total peace of mind
• Rapid delivery to market (as little as 3 months)
• Increase online brand awareness  

The end-user experience

Analysis EBPP electronic bill presentment & payment system provides fast, comprehensive accounting of spend and usage via a range of interactive views, graphs and 3D charts. The invoice dashboard delivers instant summary and user defined alerts or watchpoints. Analysis EBPPvElectronic Bill Presentment & Payment standard reports show summaries, trends and exceptions, and a report wizard can be used to create customized reports quickly and easily.

Analysis Electronic Bill Presentment & Payment Customer Benefits

• Fast, comprehensive understanding of usage
• Save time processing and approving the bill
• Create and save customized reports
• Secure, multiple user access for department managers
• Improve cost allocation
• Control abuse and identify fraud
• Easier access to individual call records
• Reduce billing questions through greater bill transparency and 'self serve'

• Invoice Analysis - instant drill down reporting allows users to quickly analyze their invoice charges, credits and taxes at the invoice level. Users can compare month-on-month charges or analyze an individual handset user’s costs in just a few clicks.
• Usage Reports - powerful report generation instantly formats large volumes of data into cost, usage and duration reports.
• Personalized Monitoring – personalized watchpoints and observations provide a summary of key spend and usage data with drill down reporting for detailed analysis.
• Trend Analysis – immediate access to cost trends.
• Multiple Hierarchical Reporting – multiple company structures allow the customer to view the service provider hierarchy or their own organizational structure.
• Cost Allocation – allocate spend and usage to hierarchy or cost center structures.
• Multi-User Access Levels - provides secure access across the organization.