Available for Cisco Call Management

In VoIP networks, quality and reliability are particularly vital, as even the slightest changes in performance are immediately noticed by users. This is especially true when compared to the web and email services because users are more likely complain about delays on their phone conversations than about delays in loading websites or receiving emails. Effective monitoring and reporting can spot and diagnose performance problems before they overwhelm the system.

Performance issues, such as jitter, caused by network problems and lost or dropped packets become noticeable to the user. Proteus VoIP QMS reports used in conjunction with a comprehensive filtering interface enable analysis of virtually any data element; thus, enabling the customer to monitor service levels, call quality, overall performance, usage trends and capacity.

Proteus VoIP QMS for Cisco Call Manager has the ability to reliably monitor large volumes of VoIP traffic across many sites. This enables managers to effectively understand the traffic characteristics of their networks to ensure high quality service levels.
Proteus VoIP QMS for Cisco Call Manager collects and reports on the call records produced by VoIP telephony systems gathering information such as call origination, destination, duration, and termination. They can also contain UserID (Extension Mobility), IP Address and MAC address information.
Proteus VoIP QMS for Cisco Call Manager reliably monitors large volumes of VoIP traffic across many sites, enabling managers to effectively understand the traffic characteristics of their networks.
Proteus VoIP QMS for Cisco Call Manager offers high-quality, real-time, graphical monitoring of QoS and call information such as jitter, latency, packet-loss, MOS, call count, average call duration and bandwidth utilization.
Proteus VoIP QMS for Cisco Call Manager reduces the skills required for VoIP troubleshooting by automating each step and identifying problems and prioritizing them against standard or user-defined parameters.

Features: Proteus VoIP QMS for Cisco Call Manager

High performance on the inside; easy implementation and training on the outside!

Sophisticated web browser based, dashboard-style interface
Highly granular access policies, defined and limited by the system administrator, allowing secure access ITU standard E-Model based MOS calculation
Monitors multiple systems
Powerful reporting and filtering features
Auto-scheduling of reports
Export reports to Word, Excel, CSV, PDF, etc.
Immediate, proactive warning of call quality issues
End point identification and reporting based on MAC or IO address
Identifies gateways handling the largest amount of bandwidth or call volumes
Identify the specific E1/T1 trunks used on the gateway
Confirm that switches are functioning correctly
Reports, used in conjunction with a comprehensive filtering interface, enable reporting on virtually any data element and allow customers to monitor service levels, call quality, overall performance, usage trends and capacity.