Get a Call Recording System Tailored To Your Needs

CTI Group offers two powerful call recording solutions that are meant to meet the needs of the ever changing government regulations and industry legislation & liabilities.

SmartRecord IP Call Recording
- Features & Benefits
- Low Total Cost of Ownership .
- High Recurring Revenue Product
- Low Impact Installation.
- Summarized Information in Easy Dashboard
- Full featured Call Recording Application
- Convenience - Easy To Use Web Interfaces
- Simplified Pay-Per-Use Agreements
- Easy Management of The System
- High Level of Security

To Get More Information in Either of Our Award Winning Solutions Please Click Here
--------------------------------------------------------------------------------

More Information...
Industries of all types have realized the importance of call recording as a result of new government regulations and possible litigation. Not to mention, it is a great aid to accuracy, a "memory aid" in conflict resolution, and an effective training tool.

CTI Group call recording systems are the answer to businesses increased need to record calls to comply with industry legislation, liability, dispute resolution, training and quality monitoring.

SmartRecord , our white label call recording system, is a carrier-class call recording system designed specifically for telecommunications companies and service providers.

Using patented technology, SmartRecord call recording helps your qualified prospect.

SmartRecord is, software-driven voice recording solution that is easy to use. The client doesn't have to worry about hosting, software updates or data security. It scales itself, out of sight from the client, and as the client grows, SmartRecord grows to meet their need, without any additional effort on their part. And because SmartRecord IP is obsolescence-immune, you won't get stuck with an out-of-date system down the road.

Customers pay for only what they use. Once provisioned, the call recording is billed by per minute of use. Customers buy a block of minutes and their usage is covered until they go over those minutes. At that point, any additional minutes are billed on a monthly basis.

Security is enhanced, and client control is maintained since SmartRecord's software resides on the service provider's network.

Archives are easy to access, to maintain and to search, and are limited only by the client's desires and storage capabilities. Calls are stored in standard MP3 format, allowing the user to listen to the calls using the media player of choice. Calls can be reviewed in real-time, or at any time before the call is swept from the system.

Tenant accounts are easy to set up using the tenant wizard in SmartRecord IP’s web-based administration interface. Clients have the ability to establish tenant accounts while allowing simple generation of reports for review or invoicing. Tenant administrators have the flexibility and control to manage account extensions by applying recording rules, assigning descriptions and creating application user accounts.

Scalable, Steady, Secure – and Easy

As your customers extend their reach of hosted VoIP services in to new markets they get the tools they need through call recording without propriety client software to install and maintain. .
SmartRecord IP is global, flexible and scalable. Access is assured virtually anywhere in the world; and new tenants can be added by simply adding the extensions for each new application.
SmartRecord IP looks and acts like a module of the VoIP switch. Rerouting requires minimal software configuration.

To Get More Information in Either of Our Award Winning Solutions Please Click Here