Service Provider Hosted Call Recording
SmartRecord IP is a carrier-class, call recording solution for service providers who provision hosted IP telephony to businesses. Using patented technology, SmartRecord IP eliminates the need for on-site equipment or packet-sniffing technologies. 

CTI Group Hosted Call Recording
SmartRecord Online is our pay-per-use service. It is designed to help both end user and service provider customers slowly acclimatize to the benefits of call recording without the burden of a high initial capital investment.

Service Provider Hosted Call Management
emPulse is a web-based, call management and ACD reporting* solution.  emPulse enables service providers to offer call accounting and call management functionality to their customers as an enhanced service.