I often hear the question, why would I use Proteus as my call management system when there are so many systems available on the market? Well the answer is simple. You would choose Proteus if you want a robust system with scheduled reports, alerts, fraud guard, etc. However, if you believe you only need to generally monitor your telecom usages, you might go with a simpler and cheaper product.
If you do so, however, I think you will find that you are not able to see the return on investment that you can see with Proteus. You will not be able to cut costs, cut phone lines, cut out telecom fraud in your organization in the way you can with Proteus.
Competitive solutions are able to provide very basic telemanagement service, but to really see maximum results from incorporating a call management system into your business operations, you will really need to go with a robust system, like Proteus.