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CTI GROUP SOLUTIONS

SMARTBILL CONNECT PROTEUS EMPULSE SMARTRECORD SMARTRECORD IP (new!)

A global construction company uses SmartBill Connect to watch for calling card fraud on their international calling cards.

SmartBill Connect Benefits to the End-User

Overview

SmartBill Connect provides the end-user with the ability to easily review their invoice, identify and isolate trends in telecommunication services, spot misuse and find potential billing errors. Features such as standard reports, charts and graphical account hierarchy representations, eliminate manual transcription from invoice review and reporting.

Allocation

SmartBill Connect enables efficient administration and allocation of invoices. User-defined hierarchies and cost centers allow the end-user to easily divide their invoice into manageable segments based upon their unique business structures. Features such as re-rating allow the user to allocate portions of the invoice back to departments or clients with new rates or mark-ups.

Administration

End-users can leverage security based upon user permissions and sharing features to drive and expedite invoice approval and processing workflow. This automation enables end-users to limit paper processing, improve payment times and provide historical auditing facilities.

Time Savings

Large invoices typically require hours of management time for review and approval. Through the use of scheduled and delivered reports, the time required to collect and review data is dramatically reduced.


The system is able to present the user with a static account hierarchy as received from the billing system. These hierarchies extend from the top level of the account to the extension level. All reports can be run at any level of the account structure. There is the ability to present account structures with multiple levels of accounting. The most complex account structure currently presented by the system is eight levels, although more are possible. Customers can create new hierarchies to represent their unique business structures.