Home More Info Search This Site
USA | INTERNATIONAL

CTI GROUP NEWSROOM

More...

CTI GROUP SOLUTIONS

SMARTBILL CONNECT PROTEUS EMPULSE SMARTRECORD SMARTRECORD IP (new!)

"We believe that CTI Group has delivered a truly integrated package that meets all our diversified requirements, at a competitive price."

Taylor Woodrow: Richard Boutle: technical project manager

Key Features

  • Designed specifically for investment banks including those with multiple sites. It can monitor over 500 sites and up to 70,000 lines on a single centralized call logging system
  • Interfaces with all dealer board systems
  • Interfaces with all traditional and IP telephony systems
  • Private wire utilization analysis, including detection of microphone usage with certain systems
  • Routed call analysis for accurate allocation ensuring calls initiated by the trader, but routed via the PBX, are allocated back to those cost centers responsible for making the calls
  • International location tables and multiple currencies
  • LDAP compliant, for ease of integration with other telephone management systems and databases
  • Powerful reporting and filtering features
  • Over 50 standard reporting templates and trader-specific report sets
  • Report auto-scheduling
  • Exports reports to Microsoft® Word®, Excel®, CSV, Adobe® PDF, HTML, e-mail, Crystal Reports®
  • Real-time analysis of all calls in a clear graphical display
  • Sophisticated web browser interface with defined security levels
  • Alarms for key events
  • Data Import and Export utilities
  • Compatible with Windows 2003 and XP