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SMARTBILL CONNECT
PROTEUS
EMPULSE
SMARTRECORD
SMARTRECORD IP (new!)
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"We believe that CTI Group has delivered a truly integrated package that meets all our diversified
requirements, at a competitive price."
Taylor Woodrow: Richard Boutle: technical project manager
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Key Features
- Designed specifically for investment banks including those with multiple sites. It can monitor over 500 sites and up to 70,000 lines on a single centralized call logging system
- Interfaces with all dealer board systems
- Interfaces with all traditional and IP telephony systems
- Private wire utilization analysis, including detection of microphone usage with certain systems
- Routed call analysis for accurate allocation ensuring calls initiated by the trader, but routed via the PBX, are allocated back to those cost centers responsible for making the calls
- International location tables and multiple currencies
- LDAP compliant, for ease of integration with other telephone management systems and databases
- Powerful reporting and filtering features
- Over 50 standard reporting templates and trader-specific report sets
- Report auto-scheduling
- Exports reports to Microsoft® Word®, Excel®, CSV, Adobe® PDF, HTML, e-mail, Crystal Reports®
- Real-time analysis of all calls in a clear graphical display
- Sophisticated web browser interface with defined security levels
- Alarms for key events
- Data Import and Export utilities
- Compatible with Windows 2003 and XP
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