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CTI GROUP SOLUTIONS

SMARTBILL CONNECT PROTEUS EMPULSE SMARTRECORD SMARTRECORD IP (new!)

"Reducing our costs and increasing the visibility of our profits was a critical factor in choosing Proteus... Return on investment has been swift due in part to the excellent post installation support that has been forthcoming from CTI Group."

Karen McCoun, HQ Global Workplaces

Proteus Telephone Management System

Proteus Telephone Management System (TMS) is an advanced communications management application, collecting data from either a single PBX or IP telephony system or a global network of hundreds of sites. Proteus TMS provides total visibility of telephone costs and usage. Proteus TMS is set apart from other communications management systems by its ability to reliably and cost effectively collect data based on multiple currencies and charging schemes, all through a central, secure web browser interface.

Key Features of Proteus Telephone Management System

  • Designed for business with multiple sites
  • Current installations monitor over 500 sites with up to 70,000 lines on a single centralized call logging system
  • Interfaces with all traditional and IP telephony systems
  • Incorporates international location tables and multiple currencies
  • Integrates with other LDAP compliant databases
  • Provides real-time analysis of all calls in a clear graphic display
  • Sophisticated web browser interface with defined security levels
  • Over 50 standard report templates with powerful filtering system
  • Each report available in several formats: Microsoft® Word®, Microsoft® Excel®, CSV, Adobe® PDF, and HTML
  • Each report can be auto-scheduled and automatically delivered via e-mail
  • Alarms feature for key communications events
  • Data import and export utilities
  • Compatible with Microsoft® Windows® 2000, 2003 and XP