Proteus Enterprise enabled us to quickly identify a toll fraud incident in the APACs region.  We were able to prevent the unauthorized use of our telecommunications system by an...

Todd Justad

Telecom Operations Architect for Network Operations at Citrix Systems

I use SmartRecord on a daily basis within the Producer Services Department to analyze and audit the phone calls that my team handles.  All of the commission and contracting...

Karlee Guy

Producer Services Team Leader at Ash Brokerage

CTI Group Solutions

CTI Group solutions have long been a part of carrier telephony infrastructures. Today, the value of our expertise remains evident as our applications reside in some of the most transformational unified communications solutions built by the world's leading businesses. Outlined below are our applications; applications which drive communications network efficiencies, while providing invaluable transparency to the way your organization communicates with customers. And, we give you the tools to make that information meaningful.

  • eBilling & Analysis
  • Interaction Recording & Quality Management
  • Call Accounting & Reporting

Partner Solutions

CTI Group has a global network of delivery partners who are developing exciting solutions with the CTIG technologies. The links below demonstrate the innovation and value offered by our partner solutions.

 

Telovations                Broadcore                 Telesphere

  Telovations Vocal Quotient               Broadcore Hosted Call Recording               Telesphere VoIP Recording

SimpleSignal

SimpleSignal Call Recording