By offering functionality, flexibility and scalability for all converging communication devices, our certified resellers
have the ability to market a host of products that build recurring revenue streams and lasting customer relationships—and do so
with higher margin and revenue growth. We provide training and support for your marketing, sales
and technical personnel throughout the entire process, and work with you to create lead generation programs to generate sales.
Strong Partnerships
Everyday we learn of new business needs that challenge our customers' day-to-day operations. Through user groups, customer
surveys and end-user research, we are able to enhance and improve existing products and create new products and service
solutions. It is through this continuous product and service evolution that we are able to create strong, lasting
partnerships. Today, we're partnering with many of the most recognized global corporations, including:
Our United States Resellers
Our United Kingdom Resellers
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Increase Customer Loyalty
Our resellers retain valuable customers by adding value to their business process. For example, SmartBill Connect allows
you to be a partner in their business processes and; therefore, increases total customer lifetime value and ultimately,
reduce churn rates. When customers rely upon tools you provide and support (with CTI Group), they value
their relationship with you.
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Improve Productivity
Increasing the efficiency of operations and discovering new ways to streamline processes are primary for all organizations
today. SmartBill Connect empowers your customers to customize and optimize your online billing practices.
- Enable increased customer self-care
- Reduce call volume to your support center
- Eliminate custom reporting requests by the customer
- Reduce time to market and set-up time
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Differentiate
Be outstanding in your field. Competitive service differentiation is a valuable tool for service providers as they strive
to attract new customers as well as provide better support to existing customers. SmartBill Connect offers the
differentiation you need to remain competitive.
- Offer a compelling self-care platform to customers
- Draw valuable business customers to your up sell & cross sell opportunities
- Configure unique customer experiences
- Offer targeted messages to vertical audience groups
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At CTI Group it is important that our resellers see a true benefit in selling our products. That’s why we offer each of our
reseller’s:
Schedule a demo and you’re more than half way there.
From there, you sign a CTI Group Reseller Agreement and a CTI Group Non-Disclosure Agreement (NDA) Form
and you’re off and selling. It’s just that simple. We’ll provide you with the service, support and marketing materials you need
to add our products to your portfolio.