What Does Dynamic Reports Do?
Designed for speed and ease-of-use, Dynamic Reports is an amazingly cost-effective way to communicate comprehensive, monthly management analysis to your customers.
With Dynamic Reports, you can:
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Provide your customers a comprehensive view of their bill and services
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Reduce paper and postage expenses
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Significantly cut customer queries with our “self-serve” modeL
Dynamic Reports gives you the versatility and flexibility to incorporate your own branding into the product and to adapt product features to meet your unique, individual business needs.
How Does Dynamic Reports Work?
By providing web functionality via “push” email, Dynamic Reports are delivered directly to the email inbox in a simple, user-friendly format. A “dashboard” provides all the basics – including exception information – from a customer’s bill. With the help of a clear and useful navigation menu, email recipients can access detailed user reports through “drill down” functionality with the click of a mouse.
What’s on the “Dashboard”?
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My Details: Here customers can edit and submit contact details directly to the Telco as required.
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Bill Summary: This section details overall bill charges, number of handsets/CLIs in use, total call duration, and total number of calls.
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View My Bill: This provides access to an electronic copy of the customer’s bill.
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Observations & Actions: This option lets the customer select an activity or trend to monitor and to define parameters for when this activity or trend data should be displayed. The system then provides a link to the associated report.
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Watch Points: With this link, customers can keep track of the most important numbers dialed and use of the handsets/CLIs.
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Interactive Marketing Messages: Customers can insert a banner ad or marketing message – based on usage patterns – with links back to the Telco’s website.
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“Contact Me” Form: Customers can easily contact you directly from a Dynamic Report by clicking here.
Dynamic Reports At a Glance
Solution
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Dynamic bill analysis management reports
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Interactive dashboard and contact details
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High volume, low cost offering
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Electronic bill options
Audience
Service Provider Benefits
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Encourages eBilling usage
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Provides web functionality via “push” email
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Offers low-cost, high volume solutions
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Constitutes a unique marketing channel
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Drives website traffic
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Reduces billing queries
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Streamlines the amendment process
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Allows configurable features
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Ensures rapid delivery to market
Customer Benefits
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Provides direct data delivery
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Gives simple usage breakdown
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Enables immediate implementation of changes
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Monitors relevant activity
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Helps customers understand usage trends
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Provides unlimited access
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Guarantees secure delivery
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