CTI Group is a global provider of innovative carrier-grade software solutions and services which empower organizations to gain strategic competitive advantage from their unified communications data. The harnessing, analysing and exploitation of this data is a proactive way to better segment and thus improve how customers interact with your business.

Communication Analytics

We provide organizations with that much needed strategic lever that helps convert unstructured digital communication data into actionable insights.

"The most important thing in communication is to hear what isn't being said."

- Peter Drucker


         eBilling & Analytics                Interaction Recording           Customer Data Analytics           Call Accounting & Logging